1Win Responsible Gaming

It is often easier to prevent addiction than to treat it later. You must adopt ethical gaming behavior at all times, as gambling addiction can develop gradually without anyone noticing. Although current statistics show that only a small percentage of people are affected, we place a strong emphasis on addressing this issue. The official 1Win website encourages all players to keep the following points in mind:

• Gambling is based on probability, and there is no “system” or “formula” that guarantees success;
• The decision to gamble should be made independently, without external influence;
• Gambling should never be used as a means to become an instant millionaire or pay off debts, but only as entertainment;
• Gambling should never be a way to escape problems;
• It’s essential to monitor the amount of money spent on gambling and maintain self-control;
• It’s crucial to understand the rules of the game before participating.

You can self-assess to understand the severity of your gambling addiction. If you answer “yes” to two or more of the following questions, you may have a gambling addiction:

• Do you often try to recover your losses?
• Do you borrow money to gamble?
• Has your reputation suffered due to repeated visits to betting shops or online casinos?
• Do you hide your gambling habits from your family?
• Do you frequently gamble longer than planned?
• Do you turn to gambling to escape your worries?
• Do you feel frustration or disappointment when you can’t bet?
• Is your gambling habit out of control?
• Do you make unsuccessful attempts to limit the amount or time spent gambling?
• Are your bets constantly increasing?

When you start gambling, always keep the following tips in mind to control your activity:

• Set a specific duration for your gaming session and stick to it;
• Do not exceed your financial limits;
• Balance gambling with other hobbies, especially physical activities;
• Seek help as soon as you notice the first signs of gambling addiction;
• Use a self-exclusion tool if you feel you’re losing control;
• Never borrow money to gamble;
• Avoid gambling when you’re in a bad mood.

While we do our best to assist and guide our customers with gambling issues, we recommend seeking help from professional organizations that provide support to players worldwide. Here are some of these organizations:

• Gambling Therapy: This globally recognized organization is dedicated to helping individuals affected by gambling addiction through free online support and advice;
• GamCare: GamCare offers a forum, online chat, and hotline for individuals needing help with gambling addiction. It also provides valuable training and support for professionals working in the gaming industry;
• Gamblers Anonymous: With Gamblers Anonymous, members of gambling sites benefit from an inclusive community where they can share their experiences, strength, and hope to recover from gambling addiction. Through in-person and online support meetings in various locations, Gamblers Anonymous provides essential advice and assistance to players struggling with gambling addiction.

To help you control your gambling habits, 1Win offers an optional self-exclusion tool. You can request the closure of your account for a specific period, such as one month, six months, or one year. You will often have the option to reactivate your profile. However, we will always honor a request for permanent closure, and reopening will not be permitted. You can request self-exclusion via the 1Win website or mobile app.