1Win Privacy Policy
At 1Win Cameroon, your privacy is a top priority. Our privacy policy explains how we collect, use, and protect your personal information when you access our platform and use our services. We are committed to keeping your information safe and respecting your rights. Take a moment to read this page to understand what data we gather, how it’s used, and how you can manage it.
What Information Does 1Win Collect?
When you access our website and create an account, we begin collecting your personal information, which may include:
- Automatically Collected Data: Certain technical information, such as your IP address, device version, language settings, browser type, and visit details, is recorded automatically when you visit our site;
- Information You Provide: For example, when creating an account, you provide your full name, address, gender, date of birth, phone number, and email. Additionally, you submit copies of documents when verifying your account;
- Payment Information: As part of preventing money laundering and fraud, we monitor your payment activity for suspicious patterns, including reviewing your deposits and withdrawals;
- Information from Partners and Other Third-Party Sources: We may also receive personal information about you from public databases, other third parties we collaborate with, or trusted partners;
- Cookies: Cookies are small files your browser stores to record your preferences. See our cookie policy for more details.
Players’ Rights
As a 1Win member, you have the right to:
- Request information about the data we hold about you;
- Modify or update your information, such as in case of a name or phone number change. Supporting documents will be required to verify the change;
- Request the deletion of your data under certain circumstances;
- Request restrictions on the processing of your data in specific cases;
- Withdraw your consent, where applicable; however, processing may continue if other legal bases justify its continuation;
Refuse profiling and direct marketing.
How Does 1Win Use Personal Information?
We use your personal information to improve our services, enhance your experience with us, and offer relevant promotions. Here’s how we use your data on 1Win:
- To manage the platform effectively: We need your data to maintain site operations, verify your eligibility, manage your account, and process payments correctly;
- To comply with legal requirements: We use some of your information to meet legal obligations, ensure compliance with responsible gaming standards, and verify your identity;
- To protect you and your account: Your data helps us safeguard you against fraud, detect suspicious behavior, and make the platform more secure overall;
- To improve 1Win: We monitor general usage and gaming behavior (never on a personal level) to refine our services and maintain smooth background processes.
Data Disclosure
We sometimes share your information with trusted partners who help us operate the 1Win platform. These include payment processors, analytics services, and customer support providers. In certain cases, we may also share information with legal authorities if required by law or to protect our users and our platform. We never sell your personal data for marketing purposes without your explicit consent. Every third-party partner we work with is required to meet strict privacy and data protection standards to keep your information safe.
How Does 1Win Protect User Data?
1Win takes your privacy and data security extremely seriously. We use advanced technological and operational safeguards to protect all personal and financial information you share with us. Every data exchange between you and our platform is protected by TLS (Transport Layer Security) encryption. In addition, all stored data is encrypted and securely backed up in multiple locations to prevent loss or unauthorized access. Our servers are hosted in secure, 24/7-monitored data centers and regularly undergo security audits. We also work with reputable cybersecurity partners to ensure continuous protection against hacking and other external threats.
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